Front Desk Team Training

Dental front desk marketing tutorialsThe IDA New Patient Marketing Machine™ comes with bonuses that include dental office team training lessons. We firmly believe in the value of continuing dental education in the areas of dental management and marketing.

Dental Front Desk Team Training

This tutorial set – a $447 value – is no cost with your first web portal.

Improving your front desk’s marketing skills the most effective ways to increase your profitability, and it’s a strategy that costs nothing to implement.

Our core program includes an online video series on “How To Turn Your Front Desk into a Marketing Machine.” This lesson can DOUBLE the number of new patients in your chair. The reason is simple: Up to 50% of all new patients are lost at the front desk because of poor call handling and systems.

The three Video Strategy Tutorials in this tutorial walk you through the ins and outs of converting high-value new patient leads into dental appointments. This is one of the core internal marketing strategies that we’ve developed and tested over the last 20 years.

What Is Dental Office Management’s Number One Problem?

Over the years, we have routinely seen doctors spend tens of thousands of dollars on some of the best and most sophisticated marketing strategies only to see their ROI (Return On Investment) wasted by poorly trained, poorly organized and poorly equipped front desk teams.

Dr. Jeffrey H. Lowe“We have had at least 10 new contacts through our Internet Dental Alliance cosmetic website just this month alone. The contacts resulted in a huge sedation and cosmetic case with a full set of veneers for $15K and another proposed treatment plan for sedation at $5K – and four others have appointments.”
Jeffrey H. Lowe, DDS, Hays, KS

As the first, largest and most experienced Internet dental marketing company, IDA knows that getting you that high-value new patient lead is just half the battle. Converting that patient to an appointment is the other half.

Keep those callers in your practice. Don’t lose them at the front desk. Our training program turns your front desk into a dynamic million-dollar marketing machine. Make sure every appointment request is captured and the highest number converted to high-value patient treatment plans.

To help you solve this potential problem, we have put together a 3-part online video training program. The program confronts the three primary dental office management problems we find in practices today.

  • Part 1: How to Create a Front Desk Marketing Machine! helps you and your team analyze your phone answering techniques and even includes sample recordings of both the good and the truly ugly side of new patient call handling.
  • Part 2: New Patient Phone Scripts supplies you with the actual verbiage you can use to answer new patient calls and questions.
  • Part 3: Knowing How to Organize Your Team for Maximum Profitability actually lays out job descriptions for each front desk person and a sample reception area diagram.

Team training video tutorialsAdditional Team Training Bonuses

Internal Marketing & Communications ($247 value) – no cost with 3 or more web portals

  • This internal marketing strategy can cut the cost of all your other marketing efforts in half when every new patient replaces him- or herself with an additional new patient.

The Ultimate Case Presentation Program ($1,997 value) – no cost with 5 or more web portals

This three-part Case Presentation Program is designed to increase your case acceptance by 25%, or add $125,000 to your production annually – which ever is greater!

  • Part 1: Financial Arrangements Strategies
  • Part 2: The Seven Steps to Case Acceptance
  • Part 3: Financial Arrangements Tactics

TWDU membership with enrollee access ($2,376 annual value) – no cost with Master Marketing Pack of 10 web portals

  • Dozens of valuable dental marketing & management video strategy tutorials for you and your team
  • Online tools & marketing calculators
  • Archive of webinar interviews on hot dental topics

Get More Dental Marketing & Management Training

These dental management tutorials and many others are available for individual purchase at TheWealthyDentist.com and as part of the online dental continuing education curriculum at TheWealthyDentistUniversity.com.